Ordering & Payment | Processing & Backorders | Shipping
Ordering & Payment
Conveniently and securely shop at FishermansHeadquarters.com online 24/7. Order by phone (6094945739) during business hours with order details and billing information ready.
Fisherman's Headquarters (FH) accepts major credit cards, PayPal and US Postal Service Money Order for fast order processing. Payment by personal or certified check is accepted, but these orders are not shipped until after payment clears. Checks can add 3-10+ business days to order processing. No CODs. International orders must be paid by PayPal or Wire Transfer.
Effective 2021, FH is not authorized to sell Pure Fishing Brands outside of the United States. This includes, Abu Garcia, Berkley, Penn, Sebile, Spiderwire, Van Staal.
Processing & Backorders
All orders are shipped as soon as possible (most within one business day of receipt) and FH strives to maintain inventory on all items. It's not always possible, so if necessary contact us to confirm live inventory. Items needed for a scheduled fishing trip, vacation, special occasion or holidays should be ordered well in advance. However, if ordering and delivery time is a concern you must let us know. This way we can accommodate your needs. Include a note when checking out in the "Ordering Instructions/Comments" section.
If an order is for multiple items and all are not in stock, we'll hold and ship all of the items together as a complete order so long as the out of stock item(s) are expected to be available soon.
If the out of stock item(s) are known to be not available at time of order receipt, the in stock item(s) on the order will ship out partial. The out of stock item(s) will be placed on backorder. All backorders are held indefinitely unless we notify you otherwise. Customers have the option to contact us at anytime to cancel backorders. When available, all backorders are shipped on us via Standard Shipping.
Shipping (Shipping, Handling & Insurance)
Looking for the easiest and most affordable shipping options in fishing tackle retail? We do our best to offer a simple, consistent, quick and low cost Standard Shipping option. All packages are shipped with tracking and insurance at no additional cost to you. To most destinations Standard Shipping is a 1-5 business day transit time service.
FH offers Free Standard Shipping On Orders Over $75 (merchandise total) shipped within the 48 Contiguous United States (AK, HI, PR excluded). Free Shipping DOES NOT APPLY on packages greater than 72” in length or on large "oversized" and "overweight" items such as, but not limited to; fishing rods, blanks, gaffs, harpoons, coolers, cooler racks, large rod racks, beach carts. These oversized/overweight items may have a $10 surcharge. All oversized/overweight packages will be shipped at the customer's expense and billed at the actual shipping cost. FH reserves the right to refuse free shipping on any order at anytime.
For orders under $75 (merchandise total) our Standard Shipping option is a Flat $5.99 fee. This option utilizes (but not limited to) shipping services UPS Ground and USPS Priority Mail.
High Value Merchandise
Signature is required at delivery for all orders over $500. Prepare accordingly because there's only three attempts before it is returned to sender. At which time the customer will have to wait and pay for the reshipment.
Some items may require an additional shipping cost due to weight and size. These items are not considered "High Value" (unless over $500). Items that require extra shipping cost are priced accordingly.
Outside the 48 Contiguous United States & International Shipping Info
Contact Us For An International Order Shipping Quote - All orders outside of the 48USA, ship via USPS. At check out all outside 48USA orders are pre-authorized for a $45 shipping fee; however the actual shipping cost of the USPS Service is charged, captured. This shipping cost is unknown until after the order is placed or if an email international shipping quote request is sent. Shipping is paid in full by the customer, no promotion or discounts apply. *All customs duties and VAT (value added tax) are paid by the customer, directly to the carrier at the time of delivery. FH is unaware and not responsible any customs duties or related fees.
The United States Postal Service (USPS) is temporarily suspending international mail acceptance for certain destinations due to impacts related to the COVID-19 pandemic and other unrelated service disruptions. Please follow the link here to check if your country is on the no shipping list. Orders will be cancelled if we are unable to ship.
USPS advertises but does not guarantee, actual transit times may vary... USPS First Class International Service: poor tracking, transit time not provided. USPS Priority International Service: better tracking, transit time is about 6-10 business days to many major markets.
Due to unprecedented effects of COVID-19, transit times and tracking details may be delayed
Service Transit Time Map See your estimated Standard Shipping transit time below. At the bottom of this page both the UPS Ground and the USPS Priority Mail Transit Time Maps are posted. Estimated transit times can vary during bad weather and holiday season. FH assumes no responsibility for late or delayed packages which are out of our control.
Upon request Expedite Shipping options via UPS 3-Day, 2-Day, Next Day or USPS Express Priority are available. The actual cost of the expedited shipment fee is paid by customer. You pay what we pay. Expedite shipping available only for orders within the 48 Contiguous United States.